IT Support You Can Always Rely On

We help Australian businesses improve efficiency,
stay secure and grow with personalised technology solutions they never have to worry about.

1993

Established

1000's of

Satisfied Clients

30+

Years Of Experience

A Frustration-Free Way
to Grow Your Business with Tech

Your IT issues fixed FAST.

Anything from printer meltdowns and glitchy servers, to ransomware attempts and panicked staff members who clicked the wrong link.

With quick response rates, you are not bounced between departments or ghosted mid-issue.

Enterprise-grade protection.

Multi-layered protection, real-time monitoring, backup & recovery, phishing defense, endpoint security, training for your team, and more.

With our enterprise grade solutions, we can put an “Iron Dome” around your business.

WiFi That WORKS!

We specialise in installing and providing ongoing administration services for wireless networks.

With our extensive wireless knowledge, we have been called upon to troubleshoot and optimise underperforming and poorly designed networks across Australia and the APAC region.

Have all your questions answered, always.

Your team will not be made to feel “dumb” for asking, no matter what questions they ask.

You get peace of mind, clarity, and confidence in using tech to achieve your goals.

Receive support to plan for the future.

Need to add 5 new staff? Opening a second location? Switching software platforms?

We can help you with planning, budgeting and implementing tech that scales with your growth.

Know what’s happening at all times.

You should not have to chase down status updates or wonder what is happening behind the scenes.

We show you what has been done, what is in progress, and what is coming next, so you always know where things stand.

Who We Are

We’re a no-nonsense Australian IT company based in Adelaide and Sydney, built for businesses that are done settling for “just okay.”

We have been in the trenches since 1993 and have helped businesses stay protected from cyber threats, cut down wasted hours and create smoother, smarter IT systems that support real growth.
We know the difference between looking good on paper and showing up when it counts.
We don’t believe in one-size-fits-all support. We take the time to understand how your business works and see how technology can benefit you.

If you have ever said “this should not be my job” when dealing with IT… That’s exactly why we exist.

John Smith

CEO & Tech Specialist

Sofia Young

Head of Marketing

Emma Johnson

Project Manager

Noah Mitchell

Tech Specialist

Our Services

We offer end-to-end tech support built around what growing businesses actually need, and not vague SLAs, or confusing technical jargon.

You get the right mix of strategy, support, and security to keep your operations running smoothly.

Compliance & Risk Management

Whether you handle financial, legal, or sensitive client data, we help you meet compliance requirements and reduce risk with the right policies, reporting, and protections in place.

OnSite Technical Support

Our team of engineers will come to your business and help you with any technical issue or challenge you might have. They can also help your team on how to make the best out of your tech.

Strategic Goal-Oriented IT Planning

You get tech that’s aligned your business goals, whether that is scaling up, opening new locations, or migrating systems without disruption.

Wired and Wireless Networking

We make it easy to network and secure your devices. With experience with Cisco, Ubiquiti and WatchGuard we have the knowledge to recommend the best setup for your needs.

IT Documentation & Asset Management

We can track and document your entire IT environment - devices, licenses, passwords, warranties - so nothing slips through the cracks, and everything stays organised.

Cloud Solutions for
All Business Types

You'll be able to work from anywhere with secure, flexible cloud infrastructure that supports your team and your data - whether you’re remote, hybrid, or in-office.

Tool Management
& Configuration

We configure and manage tools like Microsoft 365, Google Workspace (and many others) with secure access, smooth syncing, and reliable support across all your devices.

Patch Management & Software Updates

We monitor, test, and roll out updates on schedule to keep your systems secure and running smoothly, without interrupting your work.

Hardware, Software & Licensing

We manage all the details, from procurement and setup to renewals and upgrades, so your team always has the right tools for the job.

Vendor Comms
& Management

We act as your main point of contact for third-party vendors - internet, phone, software providers - so you don’t waste time chasing different support desks.

Disaster Recovery Planning

Beyond backups, we create full recovery strategies to ensure your business can keep operating, even if something serious goes wrong.

Testimonials

What Our Clients
Say About Us

"Loved everything so far"

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- Your Name

"My life changed forever"

"Testimonial lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim dolor elit."

- Your Name

"Highly recommend this"

"Testimonial lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim dolor elit."

- Your Name

average msp

“We’ll get back to you.”

Jargon, confusion, blame

Endless back-and-forth

Surprise fees and fine print

Disappearing after onboarding

Treated like a number

Rotating techs

Vague reports

“Fix it when it breaks” approach

No documentation or visibility

Missed handoffs and dropped tickets

Stress around growth and scaling

working with us

Fast and direct support

Clear answers and ownership

Issues resolved, properly explained

Transparent and predictable pricing

Consistent service throughout

Treated like a partner who matters

Personally assigned techs

Easy-to-read specific reports

Proactive support that prevents issues

Everything tracked and logged

Tight processes and full accountability

Step-by-step planning for growth

We Partner with the Best

to Give You the Best

We work directly with trusted names like Cisco, Dell, Microsoft, Lenovo, Ubiquiti and WatchGuard (plus others) to bring you proven, enterprise-grade technology that fits your business. We also use and supply computer systems and laptops from Leader - Australia's biggest PC manufacturer.

These partnerships mean better tools, faster solutions and direct access to resources that will help your business grow and stay secure. When you work with us, you are backed by the best in the industry, without the complexity of dealing with them yourself.

Who We Serve

We help small businesses across many industries, with deep experience in Professional Services, Hospitality, Health, Education, Tourism and more.

Most importantly, we work with business owners who:

Understand tech is an investment

Care deeply about the work they’re doing.

See their partners as vendors

We Will Make Technology
One Less Thing to Worry About

If you’ve made it this far, you must be at least curious about how working with us might look like.

We’ve helped dozens of businesses improve their output, security and overall confidence in tech… and we’d be glad to help you do the same.

With that in mind, we are offering a Free Cybersecurity Health Checkup where we’ll look at your current setup, highlight any risks or inefficiencies, and answer your questions honestly.

You will receive an easy-to-read report with any recommendations we might have.

You can choose to implement these yourself, send them to your current IT people, or talk to us about how we could help better secure your business.

Don’t worry, there won’t be any pitch at the end of the call. We just want to help. You are also free to ask anything, and we’ll give you real transparent answers.

Frequently Asked Questions

What if we’re too small to need managed IT?

If your team uses email, stores data, or relies on software to do their job, then you need IT that works. Small businesses are more vulnerable to issues because they have fewer internal resources to handle them. We scale our support to fit your size, and help you stay protected as you grow.

Isn’t managed IT just for big companies?

Not anymore. Modern IT Providers like us are built specifically for small and mid-sized businesses that don’t have an in-house IT department. You get expert support and enterprise-grade tools, without the overhead or complexity.

What if we already have someone “handling IT”?

Many businesses have a tech-savvy employee or external contact they rely on. We can work alongside them or fully take over, depending on what’s best for your business. Either way, you’ll get more structure, faster response times, and deeper expertise.

How is this different from just calling a tech when something breaks?

That’s break-fix support, and it usually ends up being more reactive, expensive, and stressful. We prevent problems before they happen, keep your systems secure and up to date, and provide consistent, ongoing support that grows with your business.

What if our needs change in a few months?

That’s exactly why our support is flexible. We’ll adjust as your business evolves — scaling up, scaling down, or shifting priorities — without locking you into a long-term, one-size-fits-all contract.

What if we barely have tech issues right now?

That’s great news, and we’ll help keep it that way. The goal isn’t just to fix things when they break, but to prevent issues before they start. We also help improve speed, security, and performance behind the scenes, so your systems stay reliable as your business grows.

Won’t this just add more complexity to our business?

No. This will remove complexity. You’ll have one team to call, one clear process, and full visibility over what’s happening with your systems. No more vendor juggling, DIY troubleshooting, or unclear responsibilities.

We’re not very “techy”. Will this be hard to manage?

Not at all. We handle the technical side, so you don’t have to. We explain everything in plain language, make recommendations that make sense for your business, and keep you updated without overwhelming you with jargon.

Do we need to sign up for everything at once?

No. We can start with what you need most, whether that’s support, security, backups, or a full IT audit, and grow from there. You stay in control of the pace and priorities.

What if we have remote or hybrid staff?

No problem. We support fully remote, hybrid, and multi-location teams with secure access, cloud collaboration tools, and ongoing helpdesk support, no matter where your people are working from.